Press
Handling Corrections & Consumer Feedback in a New Way
Paul Glader is an award-winning journalist, who spent 10 years as a staff writer for The Wall Street Journal with bylines for numerous publications including The New York Times, The Washington Post,TheNewYorker.com, The Indianapolis Star, The Associated Press, Der Spiegel Online, FastCompany.com, USA Today and ESPN.com.
Via American Press Institute | Need to Know
A 2018 report by Gallup and the Knight Foundation found that the two highest-rated factors that engender trust in the news media are “a commitment to accuracy (89%) and quickly and openly correcting mistakes (86%).”